PR
Piet R
1 reviews | Active since Feb 2022
15 Aug 2025, 13:06
Yesterday I transferred money from my Old Mutual account to my Capitec account and I did an immediate payment but even now the money has not reflected
Yesterday I transferred money from my Old Mutual account to my Capitec account and I did an immediate payment but even now the money has not reflected. I spoke to two ladies who works for Old Mutual and one of them dropped the phone on my ear. This is not the first time experiencing this problem with Old Mutual
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Old Mutual's replyOfficial
15 Aug 2025, 13:28Good day Piet,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply15 Aug 2025, 13:28
Official
Good day Piet,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management