yes

I am so disappointed and dissatisfied with old mutual and how they treating my mom. It's been 3 weeks with no follow up and lots of excuses. I can't believe they even told my mom the lady that's dealing with her claim is on annual leave.. my mom has been a client for over 20 years, she awaiting her money for an operation and this is the service she is provided with.

She will be removing all her current policies from old mutual and no longer want to do business with them.

Please old mutual do better and remember your clients come first