KM
Katlego M
1 reviews | Active since Nov 2023
11 Feb 2025, 17:05
Wrongful deduction
They have deducted R450 on my persal even though I canceled the policy after seeing their email. It seems like they don't want to stop this retirement policy, this is very wrong.
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
11 Feb 2025, 17:53Hi Katlego
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Feb 2025, 17:53
Official
Hi Katlego
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
27 Feb 2025, 13:26Hi Katlego
We can confirm that your complaint is resolved. We appreciate your patience while we worked on resolving your complaint.
Thank you.
Old Mutual Complaints Management.
We can confirm that your complaint is resolved. We appreciate your patience while we worked on resolving your complaint.
Thank you.
Old Mutual Complaints Management.
Old Mutual's reply27 Feb 2025, 13:26
Official
Hi Katlego
We can confirm that your complaint is resolved. We appreciate your patience while we worked on resolving your complaint.
Thank you.
Old Mutual Complaints Management.
We can confirm that your complaint is resolved. We appreciate your patience while we worked on resolving your complaint.
Thank you.
Old Mutual Complaints Management.