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Pearl

1 reviews | Active since Dec 2023

20 Jan 2026, 18:28

Wrong details

I have been begging Old Mutual to change the name of the person they wrote on my policy because its incorrect tried calling emails i have sent them the correct documents To my surprise when i check that today even they haven’t debited their money

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Replies (4)
Old Mutual
Old Mutual's reply20 Jan 2026, 18:49
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management
P
Pearl's update21 Jan 2026, 08:51
Reviewer Update
Old Mutual is a **** now they busy in my bank deductions yoh jeso
P
Pearl's update21 Jan 2026, 09:06
Reviewer Update
What kind of establishment is Old Mutual im so frustrated now how can they deduct money we never agreed on taking double of the money we never agreed on yeses cant even get hold of them nje they better cancel the policy noo
Old Mutual
Old Mutual's reply21 Jan 2026, 09:40
Official
Good Day Pearl,

We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management