CM
Cindy M
1 reviews | Active since Jul 2016
21 Oct 2019, 20:38
Wrong debit order date
I give a specific debit order date for a reason. If the date falls on a Sunday, that does not give you the right to debit my account the Friday. It doesn't help that you send me an SMS telling me that the debit order will go off the Friday. That is not the date we agreed on. You should only use Naedo debit orders for loans, not investments.
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Replies (1)Old Mutual's replyOfficial
22 Oct 2019, 09:09Dear Cindy Mafenuka
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply22 Oct 2019, 09:09
Official
Dear Cindy Mafenuka
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Brent Sellidon
Old Mutual Complaints Management
