bM
banyana M

1 reviews | Active since Nov 2010

30 Sept 2015, 13:59

Wrong debit date

Hi <br> i have been with Old mutual for quite some time now and i want to cancel the products that i have with Old mutual<br> <br> i have been requesting not to be debited on the 25th but i see that my request is not being met so to make things easy, i would like to request for someone to be in contact with me to tell me the process of how to go about cancelling because i cannot keep on calling and request for my debit to go through last day of the month....so everymonth i should keep on calling to make sure that the debit will be on the last day? the bank is charging me and i kept quiet last month but now its getting out of hand<br> <br> i will make sure that the funeral covers, educational plan, investment that i have with you is moved to Liberty <br> <br> i cannot deal with *********** company<br>

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Replies (1)
Old Mutual
Old Mutual's reply30 Sept 2015, 14:13
Official
Hello Banyana,

I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.

Kind regards
Brent Sellidon