TM
Tshamano M
1 reviews | Active since Oct 2012
02 Jan 2021, 11:38
Wrong amount Withdrawn
On the 22/12/2020 I request a withdrawal for R6000 and reference number for my request is CEA***, only to be surprised on the 31/12/2020 by the sms that was showing that I have been credited with the hole amount from my tax free that I did not request, this is very disappointing as I will not be earning any interest anymore because of the incompetence of the people who took the money out that was not requested, I need to find out how are you going handle this issue as I am supposed to be earning Interest.
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Replies (1)Old Mutual's replyOfficial
04 Jan 2021, 07:07Good day Tshamano
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply04 Jan 2021, 07:07
Official
Good day Tshamano
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,
