TM
Tshamano M

1 reviews | Active since Oct 2012

02 Jan 2021, 11:38

Wrong amount Withdrawn

On the 22/12/2020 I request a withdrawal for R6000 and reference number for my request is CEA***, only to be surprised on the 31/12/2020 by the sms that was showing that I have been credited with the hole amount from my tax free that I did not request, this is very disappointing as I will not be earning any interest anymore because of the incompetence of the people who took the money out that was not requested, I need to find out how are you going handle this issue as I am supposed to be earning Interest.

0
Replies (1)
Old Mutual
Old Mutual's reply04 Jan 2021, 07:07
Official
Good day Tshamano 

Thank you for the review.

We apologize for the inconvenience caused. We will investigate and resolve with you directly.

Regards
Old Mutual Complaints Management

Best regards,