Worst Service Yet!

Hi<br> <br> I Called in today on 22/01/2016 to the Old Mutual Call Centre *** and I spoke to the 1st lady who Failed to assist me. I asked when id my Debit Order Date and I was told on the 31st of each Month. When I asked as to why I always get debited Prior to the 31st she told me she had to Transfer my call to a Department that can help.<br> <br> When I got through, the second Lady also told me couldn't help me with my request and hang up.<br> I feel its time I do business with other Insurance Companies. Not really impressed with the service. If explaining why I was debited on the wrong date for over 3 months is too much to ask, then I am most definitely going somewhere else...Period!