DA
Daryl A

1 reviews | Active since Jun 2020

20 Jul 2020, 13:20

Worst service I have ever experienced

WORST CUSTOMER SERVICE AND CLAIM DEPARTMENT I HAVE EVER COME ACCROSS. ABSOLUTELY DISGUSTED. Almost 2 months since waiting on feedback from a claim that I submitted we had to wait on relevant documents and when when we submitted nobody rep****. I sent 4 emails over last 2 weeks not one person rep**** to acknowledged it . Your company has made us lose money. BAD service would not recommend using this company EVER

0
Replies (1)
Old Mutual
Old Mutual's reply21 Jul 2020, 11:30
Official
Dear Daryl A

We are sorry to hear about the service experienced.

We will investigate and contact you directly to assist.

Regards
Complaints Management