WORST SERVICE EVER BY THE WORST INSURANCE COMPANY - Old Mutual

Old Mutual loaded mine and my nephew’s policies in a way that has them tangled up. My details pull up my Nephew’s details and when I enter my details it says I’m none existent yet my debit order is taken every month. It’s been a year. I have been to both Greenstone and Alex Mall branches were the Old Mutual employees have sent out emails after email after email and have spoken to people from head office and everytime I’m promised that it’ll be done. In fact I even received an sms from Old Mutual saying it is done. It still isn’t done. I am at Old Mutual Alex mall as we speak and we are on the phone with someone else who is also just trying to lie. How can the process of undoing and updating details be so sos difficult. I am at a point where we want to cancel all policies. Your service is ****py. I can’t do this anymore. We are paying huge amounts of premiums yet we can’t access our policies because Old Mutual is some how struggling to update our details. This is why you are rated the worst insurance company in the country.