GV
Gerhard V
1 reviews | Active since Jan 2018
20 Mar 2019, 12:08
Worst service ever
I have been a client of OM since 1982. I also have a Greenlight disability income replacer with a 30 day waiting period. On the 25th of January 2019, I was involved in a terrible car accident and ended up in East Londen Hospital. Upon discharged, I was referred to my own GP. I was booked of for a period of 6 weeks. I have completed claim forms for Mutual and FMI.. It took FMI 3 weeks to pay my claim in full. I am tired of Old Mutual dragging their feet to settle my claim. Today is the 20th March, NO CORRESPONDENCE from Mutual in person regarding the process of my claim.. What a shame Old Mutual...Well done FMI
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Replies (2)0
Replies (2)Old Mutual's replyOfficial
20 Mar 2019, 13:35Dear Gerhard Visser
We are sorry to hear about the service you have experienced. We will investigate and contact you directly to resolve.
Regards
Thabiet Mintin
Complaints Management
We are sorry to hear about the service you have experienced. We will investigate and contact you directly to resolve.
Regards
Thabiet Mintin
Complaints Management
Old Mutual's reply20 Mar 2019, 13:35
Official
Dear Gerhard Visser
We are sorry to hear about the service you have experienced. We will investigate and contact you directly to resolve.
Regards
Thabiet Mintin
Complaints Management
We are sorry to hear about the service you have experienced. We will investigate and contact you directly to resolve.
Regards
Thabiet Mintin
Complaints Management
GV
Gerhard V's updateReviewer Update
20 Mar 2019, 17:10Whatever...seeing is believing
GV
Gerhard V's update20 Mar 2019, 17:10
Reviewer Update
Whatever...seeing is believing
