1 reviews | Active since Apr 2018
Worst service ever
I have never had such bad service EVER from a company!
After continuous emails to your staff regarding 3 of my policies you guys still have the incorrect dates to deduct my monthly contributions from!
Then when I phone your call centre I get the worst service and your trained staff cannot even make sense in what i am asking her!
I am so sick and tired of sending continous emails to you guys to correct matters and you dont. Yet you cannot explain to me what the situation is???????????
I had to hold for over 30 minutes for a supervisor !
I want answers and I want them now!!!!!!!!!!!!!!!!!!!!!!!!111
Or you will pay up all my policies to me and you will not charge me a cent as you are in the wrong and I am fed up with all this bull ****!
Dear Elnette
Thank you for the review.
I am soory to hear about the poor service experience.
I have referred the matter for investigation and will contact you for feedback.
Regards
Vuyani Ntantiso
Complaints Management
Best regards,
Dear Elnette
Thank you for the review.
I am soory to hear about the poor service experience.
I have referred the matter for investigation and will contact you for feedback.
Regards
Vuyani Ntantiso
Complaints Management
Best regards,
