KM
Kefentse M
1 reviews | Active since Feb 2025
15 Feb 2025, 17:35
Worst service ever
The worst company ever. I approached the company to open up an investment account for R500 per month. In January when I checked the app it said I had R936 in the investment account mind you the investment commenced in September. I went to their branch but to cancel but still it’s not cancelled and it’s appearing in my salary advice. The workers at the branch change on a daily basis.
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Old Mutual's replyOfficial
15 Feb 2025, 18:44Hi Kefentse
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter.
Warm regards,
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter.
Warm regards,
Old Mutual Complaints Management
Old Mutual's reply15 Feb 2025, 18:44
Official
Hi Kefentse
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter.
Warm regards,
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter.
Warm regards,
Old Mutual Complaints Management