1 reviews | Active since Jan 2016
Worst service ever!
<p>I was hospitalized in May and have submitted my Gap Cover claim in June. It is now the 29th of August and I have not heard a word from them. I am disgusted in the service. None of the contact number work: ********** 225 or ********** 233 they continuously have telephone problems and their systems are always off line. I am very upset and will NEVER recommend anyone to take any policy with Old Mutual!</p>
Dear bbutzer
Thank you for bringing this to our attention. We will investigate and contact you within the next 2 hours.
Kind regards
Carol Olckers
Complaints Management
Dear bbutzer
Thank you for bringing this to our attention. We will investigate and contact you within the next 2 hours.
Kind regards
Carol Olckers
Complaints Management
Dear bbutzer
I received confirmation that the claim was processed on 1 September 2016. My email includes proof of this payment for your records. Please contact me, should you require any further assistance.
Regards
Carol Olckers
Complaints Management
Dear bbutzer
I received confirmation that the claim was processed on 1 September 2016. My email includes proof of this payment for your records. Please contact me, should you require any further assistance.
Regards
Carol Olckers
Complaints Management