worst service ever!!

<p>I placed a withdral from my savings account on the 28/6/16 I was told that I will have to wait for 5 -15 days to get my money I submitted everything including my bank statements, 15 days passed I went back to the branch on 28/7/2016 a month later to follow up my instruction was no where to be found on the system no explanation was given to me they just told there's nothing on the system, I requested for cancellation bcz I was so annoyed, same consultant assisted me, she told me I will have to wait for 2 days then requested me to email her my bank statements which i did, she rep**** requesting for my Id number I gave it to her, a week later I still have not received my money, I called their call center they told me my bank statements is still outstanding I sent my bank statements again but even today I'm still waiting for my money, its been ore than 40 days now Im struggling with the same issue</p>