DN
Daniel N
1 reviews | Active since Nov 2024
25 Nov 2024, 15:43
Worst service and communication is bad
I tried accessing my emergency funds, the app says it will be done in 5 to 7 days but I am now told it's 5 to 9 days, with that they are asking for additional paperwork after 5days of saying nothing.
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Old Mutual's replyOfficial
25 Nov 2024, 16:03 Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Nov 2024, 16:03
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management