worst service
Been calling and sending emails. I have never had such inconvinience. The amount of effort just to get someone to let me know what is happening.i am so unhappy with the service. I cant.
I just want to stop all my policies with this company.
First i was ill advised by a financial planner n when i raised the complaont they adviced that he is no longer working there.
I cant with this company. Such lies.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
21 Dec 2017, 14:00Dear Solulele Lazola Ntshokoma
Old Mutual recognises that our customers are central to everything we do and appreciate feedback to allow us to continuously improve our service to you.
Old Mutual was not a company responding to HelloPeter complaints at the time your complaint was logged and therefore unable to respond.
We are happy to announce that we now are able to respond to HelloPeter complaints and would like to resolve outstanding issues.
If you have unresolved complaints and still require assistance please email us at *** with reference “HelloPeter” in the subject line.
Thank you for giving us the opportunity to resolving your complaint.
Yours sincerely
Brent Sellidon
Complaints Assessor
Complaints Management
Best regards,
Old Mutual's reply21 Dec 2017, 14:00
Official
Dear Solulele Lazola Ntshokoma
Old Mutual recognises that our customers are central to everything we do and appreciate feedback to allow us to continuously improve our service to you.
Old Mutual was not a company responding to HelloPeter complaints at the time your complaint was logged and therefore unable to respond.
We are happy to announce that we now are able to respond to HelloPeter complaints and would like to resolve outstanding issues.
If you have unresolved complaints and still require assistance please email us at *** with reference “HelloPeter” in the subject line.
Thank you for giving us the opportunity to resolving your complaint.
Yours sincerely
Brent Sellidon
Complaints Assessor
Complaints Management
Best regards,