Worst place to take out a loan

So in 2019 I app**** for a loan for a potential renting of a place but things never worked out as it should, firstly whe I met with the consultant I was told it will be less than 2000 a month, and on the day of signing, I was told it was much more. I took it as I was desperate for the cash. The deduction went off every month on time, until Covid started. What angers me is the fact that I was a loyal client, not knowing if I'd get enough of my salary in Covid, I made arrangements with them with regards to my financial situation, being a single mom and all. After arranging to pay a lesser amount, I then got retrenched three months later, which left me stressed out about finances, NEVER once was I asked about using my option of insurance as I was now unemployed, I get called about 50 times a day about a next payment for the next month, even tho I just paid!!! When I had three installments left I was told about the insurance, but was told by so many consultants that it would take 6 months to review and be processed. So eventually I paid off everything this month and it's safe to say I will NEVER make use of old mutual again, not only are their interest extremely high, their consultants are uneducated and rude. So glad I am done with this bank!!!