Worst Loan application RE: ***.

Good day <br> <br> On Apr 7 I app**** for a loan of R7000.00 trough a consultant named Kabi Bashala, Designation : Direct Sales Consultant-Mutualpark, Cape Town just before 10:21 AM. All relevant document were sent to the consultant as requested. On the 8th I received a test email from ***an Shane Cupido OMF Online Support Consultant, a reason for this test mail was not established at the time. Upon numerous emails and call made on the Consultants direct line ***, I have to date met no response. On the 13th April, Kabi further requested additional documents from me & these details were sent. He further stated that their Admin department was currently busy processing these documents. Later during the day I made necessary follow up and I was told that his(Kabi) manager was escalating this matter as this has now been pending for sometime. Today the 18th April I called OM finance and left a message for the consultant as he was busy. I have to date met no response, email/call. It is really shameful that I as the client have to feel like I'm bagging for finance whilst they company always promise to be there when we need them most.Kabi & his manager as well as the Admin office failed me