ZH
Zintle H
1 reviews | Active since Jan 2016
21 Apr 2026, 08:19
Worst Insurance Company in the whole world is Old Mutual
Old Mutual is really the worst insurance company you can have a policy with, I've been struggling to get hold of them to change a debit order date as I have recently changed employer, now when I finally got hold of them they are not able to assist I must go to the branch, I mean really guys to change a debit order date from 25th to 31st requires me to go around and look for their branch take time off my work just to change a debit order date wow wow Old Mutual you never cease yo amaze on treating your customers bad 👎 I wish I knew this about you earlier
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Old Mutual's replyOfficial
21 Apr 2026, 08:46Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards.
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards.
Old Mutual Complaints Management
Old Mutual's reply21 Apr 2026, 08:46
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards.
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards.
Old Mutual Complaints Management