1 reviews | Active since Mar 2015
WORST INSURANCE COMPANY
AT FIRST I HAD A CONSULTANT VISITING ME IN 2011. ALL WAS WELL, HE WAS GIVEN INSTRUCTION CLEARLY TO DO INSURANCE ACTIVATION'S. WHICH STARTED TO TAKE PLACE AT HIS OWN PACE. WE INVESTED MONIES WITH OLD MUTUAL ON HIS ADVISE. HE WAS CONSULTING WITH AN EXPERIENCE CONSULTANT A MATURE MALE. THINGS STARTED GOING WRONG WHEN I WAS RETRENCHED AND NEEDED TO CLAIM. WHICH I ASKED HIM TO VISIT US TO COMPLETE DOCUMENTS. THIS TOOK PLACE BUT TO FIND HIS ACTIVATION'S WERE 2-3 MONTHS LATER AS DISCUSSED. WE LOST OUT R 17 500/ ON A MONTHLY BASIS. THEN THINGS BECAME UGLY, I REPORTED HIM TO MANAGEMENT AND A WOMAN FROM THEIR REGIONAL OFFICE WAS SENT TO US. SOME TIME LATER AFTER GIVING HER ALL INFORMATION, IT WAS SAID THERE ARE TOO MANY THEY SAID I SAID YET ALL INFORMATION THAT CLEARLY SHOWED HE WAS AT FAULT WAS JUST SWEPT UNDER THE CARPET. LATER ON REQUEST A MANAGER FROM THE LOCAL OFFICE VISITED US AND ALL WAS EXPLAINED TO HER, SHE WAS SO SURPRISED BUT YET THE PROOF WAS THERE BLACK ON WHITE. EVEN THE ONE INVESTMENT WAS WRONGLY INVESTED, ON HER SECOND VISIT ALL WILL BE CORRECT, YET TO FIND IT WAS NOT THE INSTRUCTION. COMMISION WAS PAID TO A NON CONSULTANT THIS WAS QUESTIONED NO ONE CAN ANSWER PEOPLE BE AWARE
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Thabiet Mintin
Complaints Management
