NM
Neo M

1 reviews | Active since Sept 2021

11 Sept 2021, 08:19

WORST financial institution

Absolutely appalling service. For a YEAR they couldn't debit my 2 policies on the correct date. I phoned, emailed, teeeted, spoke to my Financial Advisor, spoke to Manager but still they'ed continue to debit if and when they liked. This caused a MAJOR inconvenience with my bank because items would come back returned and further affecting my credit score. Furthermore saving with Old Mutual is a **** because monies DECREASE no matter how much or how long you save. Cancelled both policies and they still debited my account!!!!!!! They are full of lies, revolting service and empty promises.

I'm still waiting for them to send me documentation acknowledging cancellations.

Hate the service!!!! WORST financial institution on the planet.

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Replies (1)
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Neo M's update11 Sept 2021, 08:25
Reviewer Update
Hi Bilqees,

I can bet this is a lie. For an entire week I've complained on several of your channels been promised someone would call. Been a week of nothing.

You guys are a **** full stop.