KM
Karabo M

1 reviews | Active since Mar 2020

24 Nov 2021, 08:05

WORST CUSTOMER SERVICE EVER

WORST CUSTOMER SERVICE EVER - INFACT I HAVE BLOCKED THE DEBT ORDER UNTIL MY ISSUE IS FIXED. ALL I WANT TO DO IS AMMEND MY PREMIUM THEN SET A NEW DEBIT ORDER DATE -ALLLLLL THEIR AGENTS CANNOT ASSIST ME WITH THIS TELEPHONICALLY HOW USELESS

0
Replies (1)
Old Mutual
Old Mutual's reply24 Nov 2021, 08:24
Official
Dear Karabo M

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management