cM
cindy M
1 reviews | Active since May 2019
10 Dec 2025, 14:15
Worst customer service ever
- Never there when you need them, even if you call them you never get through. - The only email response you ever get is the automated one. -It has been over a week now since i have sent a query via e-mail because I was unable to get through. The only time they ever call you is to sell you stuff. This is literally the worst service ever
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Old Mutual's replyOfficial
10 Dec 2025, 14:33Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Dec 2025, 14:33
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management