WJ
Wilhelm J

1 reviews | Active since Sept 2020

04 Sept 2020, 12:55

WORST CUSTOMER CARE SERVICE OUT THERE

It is an absolute disgrace in the way a big established company like Old Mutual handles queries. I have spent close to an hour on telephone calls, but to no avail. Ms Kerrin Land, one of the big bosses at Old Mutual I want to challenge you in asking to phone one of your 086 numbers, specifically the ***and see for yourself how "wonderful" your customer care/service is. To rate Old Mutual a 1 is a massive compliment as you deserve a -10. I will never, but never, ever recommend Old Mutual to everyone, not even my worst enemy!!!!

0
Replies (1)
Old Mutual
Old Mutual's reply04 Sept 2020, 15:05
Official
Dear Wilhelm de Jongh
I acknowledge receipt of your complaint, this matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management