Worst company to deal with absolutely no communication

Just read the below review, I guess this is how this company makes money, because I also have the same problem.

They kept debiting money, from my account only to be told my account lapsed. The email department is nonexistence, no one responds to emails there, the call center staff are full of attitude, it's like they only answer those calls to attack and not to listen. Just now I spoke to a lady called Massy this lady has attitude for days. I was enquiring about the refund form that her company sent me she was disputing that, and I asked her to forward the notification where they told me that my account had lapsed, she hang up on me. going to the branch is a waste of time and money as they also need to call their call center. Customer service ends the day you sign that contract with Old Mutual after that you are on you own!! They don't even deserve a star. A had this policy for 10 years and that all down the drain, what a joke!!

I payed my policy of January via Standard Bank and May via Netbank, in between my policies was deducted from my bank account.

After visiting the branch in Somerset 3times providing all my proof of payment including my bank statement they still have the audacity to sms and call to say my policy is in arrears and will lapse. 😲 The consultants in the branch confirmed all was good and clear yet they want me to go back again with my proof of payment.

They are doing daylight *******, because where is my money going to that they deducting😠if i could i would cancel my policies as in the beginning of this year already but i invested alot of money. I would not recommend anyone to Old mutual they are just plain "disgusting" infact that's an under statement. They money milkers.