RN
Rhulani N
1 reviews | Active since Aug 2021
25 Nov 2025, 21:27
Worst Company of all...
Worst Company of all they deducted my money even after cancelation
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Replies (2)RN
Rhulani N's updateReviewer Update
25 Nov 2025, 21:31My details are as follows (Nukeri Rulani ***)
I signed up for extended funeral coverage with Old Mutual in April 2025, and everything went smoothly until September, when I decided to cancel the coverage because my contract was set to expire in July. I was shocked when Old Mutual took my money at the end of October. I've followed up, but they haven't reimbursed me, which irritates me. Even worse, they deducted twice Worst Company, so I would never recommend working for them. I was assured that my money would be returned. I haven't received my payment in 25 days. Could you please return it?
I signed up for extended funeral coverage with Old Mutual in April 2025, and everything went smoothly until September, when I decided to cancel the coverage because my contract was set to expire in July. I was shocked when Old Mutual took my money at the end of October. I've followed up, but they haven't reimbursed me, which irritates me. Even worse, they deducted twice Worst Company, so I would never recommend working for them. I was assured that my money would be returned. I haven't received my payment in 25 days. Could you please return it?
RN
Rhulani N's update25 Nov 2025, 21:31
Reviewer Update
My details are as follows (Nukeri Rulani ***)
I signed up for extended funeral coverage with Old Mutual in April 2025, and everything went smoothly until September, when I decided to cancel the coverage because my contract was set to expire in July. I was shocked when Old Mutual took my money at the end of October. I've followed up, but they haven't reimbursed me, which irritates me. Even worse, they deducted twice Worst Company, so I would never recommend working for them. I was assured that my money would be returned. I haven't received my payment in 25 days. Could you please return it?
I signed up for extended funeral coverage with Old Mutual in April 2025, and everything went smoothly until September, when I decided to cancel the coverage because my contract was set to expire in July. I was shocked when Old Mutual took my money at the end of October. I've followed up, but they haven't reimbursed me, which irritates me. Even worse, they deducted twice Worst Company, so I would never recommend working for them. I was assured that my money would be returned. I haven't received my payment in 25 days. Could you please return it?
Old Mutual's replyOfficial
25 Nov 2025, 21:38Good day, Rhulani
Thank you for sharing your feedback with us. We sincerely apologize for the experience you encountered. Please be assured that we are committed to investigating this matter thoroughly.
Should we require any additional information, we will contact you directly during business hours.
Kind regards,
Old Mutual Complaints Management
Thank you for sharing your feedback with us. We sincerely apologize for the experience you encountered. Please be assured that we are committed to investigating this matter thoroughly.
Should we require any additional information, we will contact you directly during business hours.
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply25 Nov 2025, 21:38
Official
Good day, Rhulani
Thank you for sharing your feedback with us. We sincerely apologize for the experience you encountered. Please be assured that we are committed to investigating this matter thoroughly.
Should we require any additional information, we will contact you directly during business hours.
Kind regards,
Old Mutual Complaints Management
Thank you for sharing your feedback with us. We sincerely apologize for the experience you encountered. Please be assured that we are committed to investigating this matter thoroughly.
Should we require any additional information, we will contact you directly during business hours.
Kind regards,
Old Mutual Complaints Management