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Julian S

1 reviews | Active since Jun 2017

26 Apr 2023, 10:32

Worst company ever.

So after years of being ignored while trying to improve my accounts with Old Mutual I have had enough. I now want to move all my accounts to a different provider. Same email every week. Please send outstanding documents. Yet I send them. They don't want me as a client and don't want me to leave or make it so difficult that you can't. I wish there were laws against this type of corporate bullying. I can't recommend Old Mutual for any services nor retirement annuities. They don't value any of their customers past, present nor future. Truly terrible to deal with.

0
Replies (1)
Old Mutual
Old Mutual's reply26 Apr 2023, 10:35
Official
Dear Julian

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Coleen Aanhuizen
Old Mutual Complaints Management