1 reviews | Active since Apr 2015
WORST CLIENT EXPERIENCE I EVER HAD
OLD MUTUAL CEO <br> <br> I write to you now Sir/Madam hoping as an engine of your company you will intervene. Old Mutual is not updating my credit record as per my payments i am making for the past 2 years , i have been up and down with your complaints department plus collections. emails, calls and several efforts between me and Old Mutual, plus Traunsunion and Credit Ombudsman. Latest report is saying that in June & July arrears of 150days yet I paid even more than agreed. Is this the way things are suppsoed to be Sir/Madam ?. Is this the new South Africa we fought for, to receive such king of services as SA consumers, WORSE IF YOU HAVE BEEN PAYING AND YOU HAVE PAID BUT THE SYSTEM SAYS NO YOU NEVER PAID. WILL YOU ACCEPT SUCH ? AS A MOTHER OF 4 KIDS ACTUALLY WHO IS LOOKING FOR A HOUSE, I CANNOT BUY IT AS THIS **** SYSTEM ISSUE IMPACTS MY SCORING BIGTIME. AGAIN I AM RECEIVING A STUPID SMS THAT I DIDNT PAY NOW IN JULY BUT DEBIT ORDER WENT THOGUHT TODAY, EXCUSE ME IS IT NO THE 20TH TODAY MEANING MONEY WILL BE IN YOUR ACCOUNT TOMORROW , SO SMS SAYING I DIDNT PAY THEN? SORT OUT YOUR SYSTEMS OLD MUTUAL OR I AM GOING TO THE PRESIDENT NOW , I CANNOT SAY ONE THING FOR 2 YEARS, NOOO
Thank you for making us aware of the matter.
We will contact you directly to resolve.
Kind regards
Thabiet Mintin
Best regards,
Thank you for making us aware of the matter.
We will contact you directly to resolve.
Kind regards
Thabiet Mintin
Best regards,
