DM
Dineo M
1 reviews | Active since Jul 2024
23 Apr 2022, 12:04
Worst-case banking experience with oldmutual
Worst banking experience I have ever experienced in my whole life, my account has been suspended for no reason, I went to boulders branch they couldn't help, they called the call center, lady by the name of olwethu was so unprofessional, rude and not helpful, still she couldn't assist me
I then called *** I spoke to Ncumisa, she was helpful, unfortunately she couldn't assist either, she asked me to call Bidvest, when I called bitvest couldn't assist either too, I'm so frustrated coz I'm being transferred from one place to another, I need my account to be unsuspended. I was asked to send email to *****, yet I called ***** department from Bidvest.
Helpful (0)
Replies (3)0
Replies (3)Old Mutual's replyOfficial
23 Apr 2022, 12:05Dear Dineo
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
Old Mutual's reply23 Apr 2022, 12:05
Official
Dear Dineo
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
DM
Dineo M's updateReviewer Update
23 Apr 2022, 12:11Okay thanks
DM
Dineo M's update23 Apr 2022, 12:11
Reviewer Update
Okay thanks
Old Mutual's replyOfficial
14 Jul 2022, 15:53This is merely and update on hellopeter that this matter was resolved
Best regards,
Old Mutual's reply14 Jul 2022, 15:53
Official
This is merely and update on hellopeter that this matter was resolved
Best regards,
