Worst call centre experience

Item: Old Mutual
Rating: 2
Author: Christopher R

I would never take anything out of OldMutual again. i am expecting a payment and now i am getting the run around i have called more than 20 times to a call centre that never provides feedback. they also dont know what is going on and who is dealing with my query

Helpful (0)

Replies (1)

Old Mutual's replyOfficial

20 Oct 2015, 11:47

Hello TheDon,

I apologise for the poor service you experienced. This matter is being investigated and I'll be in contact with you.

Regards

Kareemah Sulayman
Complaints Assessor

Best regards,

Old Mutual's reply20 Oct 2015, 11:47

Official

Hello TheDon,

I apologise for the poor service you experienced. This matter is being investigated and I'll be in contact with you.

Regards

Kareemah Sulayman
Complaints Assessor

Best regards,

Worst call centre experience

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