1 reviews | Active since Sept 2016

26 Nov 2018, 09:10

WORST CALL CENTRE

i received points with old mutual waiting very long to redeem my rewards ,this is a big ****

They keep on making excuses

0
Replies (2)
Old Mutual
Old Mutual's reply27 Nov 2018, 12:20
Official
Hi Whitney

Thank you for the review.

Old Mutual will issue the points and then you can redeem it at one of our partners.

We will investigate and resolve with you directly.

Regards
Brent Sellidon
Complaints Management

Best regards,

Old Mutual
Old Mutual's reply28 Nov 2018, 12:13
Official
Hi 

We have been informed that the rewards team has resolved the matter with you directly.

Sorry for the frustration caused.

Regards
Brent Sellidon
Old Mutual Complaints Management

Best regards,