Worst Bank in South Africa

I am writing to express my extreme disappointment and frustration regarding the ongoing issues with the 2-pot pay-outs for Bidvest Bank clients. I have been a loyal customer for 7 years, but the lack of transparency and poor communication from the bank has left me thoroughly dissatisfied. My application was done on the 16th September 2024, I am still waiting for my funds to be released, and it seems that Bidvest Bank has failed to provide any meaningful updates or explanations to its customers. This lack of communication is completely unacceptable, and it reflects a clear disregard for the trust and loyalty customers like myself have shown over the years. The silence from Bidvest Bank on this matter is not only frustrating but also highly concerning. It is unacceptable that a financial institution of your standing is not forthcoming with information and updates, especially when it concerns clients' own money. As a result of this continued frustration and lack of resolution, I am now seriously considering closing my account. In fact, I would encourage others who are experiencing similar issues to do the same. No customer should have to deal with such poor service and communication, especially from a bank that they have trusted for years

As soon as I receive payment I'm considering removing my money from Old Mutual/Bidvest