ST
Shibe T

1 reviews | Active since Mar 2014

07 Jun 2019, 08:59

WORSED CUSTOMER SERVICE CENTRE EVER

After being taken from pillar to post with their call centre line, I then decided to write them an e-mail on the 20th Of May 2019. I then received the automated response with a reference number with a promise of being contacted within 48 hours. After the 48hours lapsed, I then decided to send a follow up mail on the 31st May. Today is the 07 June and still have not received an e-mail or a telephone call back regarding my enquiry. I think is time I walked away. There are many companies that do what they supposed to do better.

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Replies (1)
Old Mutual
Old Mutual's reply20 Jun 2019, 13:06
Official
Dear Shibe
I refer to my email addressing this matter.
Regards
Carol Olckers
Complaints Management