Worse *********, Unprofessional, ************* etc. Insurance Company Period

The worse insurance company to deal with . N1 City Branch in Goodwood Cape Town take the ultimate recognition for incompatance, Unprofessional, being negligence on consumers accounts, ********ly deduction on paid up policies, wasting consumers money, time, bank charges etc. Old Mutual staff blame their Head office for ******** debit orders being deducted,. Old Mutual staff which should be the face of a insurance company are conducting themselves Unprofessionally, talk to colleagues about personal things while busy with a client, no eye contact, demeanor rushed to get rid of clients, no follow on follow threw, don't care attitude, does not realize the importance of making a difference living the " Values" when consumers sign up, don't care what negative, inconvenience, costly impact it has especially when you are struggling financially as a single parent and still continue to pay your insurance against all odds, years later because of negligence I have waisted all that money and have to cancell both my policies to avoid paying continously ********ly debit orders on paid up policies. They just don't care at all!! "NO WE ARE ONLY A BRANCH, ANYTHING SERIOUS WE ARE UNABLE TO ASSIST WITH, CONTACT OUR HEAD OFFICE ", words from the Branch Manager... Does Old Mutual have no shame. In a market where word of mouth is everything, more powerful than advertising, too many insurance companies out there... Old Mutual has lost a lifetime client and future generation clients. I'm disgusted to the core of my being, not once was there any apology given, emailed, phone call Re negligence etc. explained taking accountability for ******** deductions, sadly I have to wait a few more years to get paid out my pension policy. Because of their unworthy, dishonest demeanor, I have to deal with them until policy has been paid up, how what lies will be said to me when the policy time has matured for pay out... , heart 💔😭broken that I'm going to loose all the financial sacrifice I've went threw all these years to pay for a life insurance policy to avoid ******** debit orders being deducted by Old Mutual 💔Ethics should be +***0 % 24/7. Wish there was a senior significant professional person's contact email address to investigate such a disaster loosing clients etc. I guess you are just a number as a consumer etc. Old Mutual just don't care!!