Worse Service in History - Emigration

I have never in my life experienced such bad service from any institution.<br> <br> I am in the process of Emigrating from South Africa. Liza Gilbert from Bidvest Bank in PE is helping me with everything and has gone out of her way to help me. <br> <br> She has done everything for me. All documents were emailed to Old Mutual to transfer my funds to the Blocked account held at Bidvest Bank on the 14.3.2016. Tax Certificate, MP336b everything you needed. It was even followed up with a phone call by Liza to make sure.<br> <br> We were told 21 days and funds would be in my blocked account.<br> <br> So Liza phones again on 12.4.2016 to find out where my funds are and is told that you still waiting for the tax certificate. The same tax certificate you received already on the 14.3.2016 and confirmed having received.<br> <br> And everyday the Rand is worsening and I am getting less AUD for my money. <br> <br> In the mean time I am sending countless emails to you with not a single response. NOTHING!!!!<br> <br> Today Liza phones again to follow-up. Where is my money. And what do you know... Your back office has still not done a thing about my file. <br> <br> She is told that it is going to take another 30 days. <br> <br> PATHETIC!!!!