tM
tumi M
1 reviews | Active since Mar 2015
24 Mar 2025, 12:28
Worse service
5 phone calls over 1 hour holding ,they keep cutting calls . I received messages that my policy will lapse however they are not debiting premiums...
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Replies (1)
Old Mutual's replyOfficial
24 Mar 2025, 12:52Good day Tumi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Mar 2025, 12:52
Official
Good day Tumi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management