LV
Leandra V

1 reviews | Active since Aug 2016

17 Aug 2016, 08:49

Worse sersive

<p>I finish paying my loan in March. They still debiting my account every month. Phone me and ask when can they receive payment. I told them that I don't owe them anything. Send them proof of payment and still phoning for payment and debiting.</p>

0
Replies (3)
Old Mutual
Old Mutual's reply17 Aug 2016, 08:58
Official
Dear Leandra400 We are sorry to hear about your service experience. We will investigate and contact you to resolve. Kind regards Thabiet Mintin Complaints Management
LV
Leandra V's update19 Oct 2016, 13:17
Reviewer Update

Now I am handed over and looks if I don't pay my accounts. Someone must investigate. Someone ***** my money. According to me my account are fully paid as stated early. I am not stupid and can do calculations. Old Mutual and Fnb must sort it out.

LV
Leandra V's update19 Oct 2016, 13:18
Reviewer Update

I got my proof.