World record by Old Mutual?

Item: Old Mutual
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OLD MUTUAL: NEW WORLD RECORD; OR NOT Congratulations Old Mutual on this new world record, or maybe it is becoming a world record. Your ref ccc ********** 7 1. On 16 September 2015 I completed forms at Old Mutual branch Centurion to change my Max Income Retirement Fund called Old Mutual Dynamic Floor Fund (A) (What a great name) to: 1. Old Mutual Absolute Smooth Growth, 2. Old Mutual Stable Growth Portfolio, 3. Old Mutual Performance Fund (T) Portfolio. 2. On 29 June 2016, 287 days later, I knocked on the door of Old Mutual Centurion, asking when I can receive any feedback. Feedback was given; sorry Mr van Zyl we lost your document, we will try and find your document. No documents were found. 3. On 6 July 2016, I completed documents with the promise that the documents will be backdated by Old Mutual Head Office, Cape Town, with effect from 16 September 2015, with the same request as in paragraph 1; and I will receive the amended documents within 2 weeks from Old Mutual Cape Town. 4. History repeats itself. No answer from Old Mutual Cape Town, as from 6 July 2016 to 2 February 2017, 211 days. 5. On 2 February 2017 I sent an email to Old Mutual Cape Town, and thanked them for their; ‘swak, patetiese, beklaenswaardige onbevoegde diens aan my’. 6. A little light in the tunnel, Old Mutual Cape Town answered on 7 February 2017 whereby I am informed that they have received my documents dd 23 September 2016. And for my record they attached the document they referred to as 23 September 2016. I noticed on the document it is the original document dd 16 September 2015. It surfaced; good luck. 7. On 10 February 2017 Old Mutual emailed me and informed me that my request is being sent to the complaints department. I did not asked for the help from the complaints department. I have asked that my Annuity must be backdated to 16 September 2015, what a waste of time. 8. On 19 February 2017 I have send an email to customer service centre, Marwan Abrahams, asking M. Abrahams for help. Once again I must congratulate Old Mutual customer service centre, Marvan Abrahams for not even having the decency to answer me. Is the said person still working for Old Mutual? This is the pinnacle of uselessness. 9. On 24 February 2017 a person phoned me and introduced himself as the Head of Gauteng Old Mutual, and stated that he could see that I have suffered a financial loss for people not doing their job. He will instruct the actuaries to see that the policy must be backdated to 16 September 2015. Since 24 February 2017 to 12 March 2017 no reply from any person. He did not even send me an email to his verbal promise: Poor work, head of Gauteng. 10. As from 16 September 2015 up to 12 February 2017, 515 DAYS no feedback from Cape Town regarding the conversion to 16 September 2015 as they promise. I am still being kept in the dark. (Mushroom concept). HELP. THIS MUST BE A WORLD RECORD. CAN SOMEONE HELP ME TO REGISTER THIS FOR A WORLD RECORD IN THE GENIUS BOOK OF WORLD RECORDS? I HAVE ALL THE PROOF. I am going to post this document to all the big and small Insurance Companies. Frik van Zyl Centurion

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