MK
Mike K
1 reviews | Active since Jul 2019
29 Sept 2021, 17:08
Working from home doesn't work.
Paid a voluntary contribution into a RA and the automated message states that their standard turnaround time is 6 business days. It has now been 10 business days and the call centre repeats the same line of just wait and it will go through. This working from home is just not working for the service industry. Disappointed.
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Replies (1)
Old Mutual's replyOfficial
29 Sept 2021, 17:09Good day Mike K
We received your review on the 29 September 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We received your review on the 29 September 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,
Old Mutual's reply29 Sept 2021, 17:09
Official
Good day Mike K
We received your review on the 29 September 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We received your review on the 29 September 2021.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Best regards,