Withdrawal request
Old mutual playing tactics to pay my own money and its been five days now still have not been paid the money that is legally mine. Help i need that money ASP as in yesterday. Any urgent radical intervention will be appreciate
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Replies (3)
Old Mutual's replyOfficial
11 May 2018, 08:53Dear Kgaitsewe
Thank you for the review.
We apologise for the delay and inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply11 May 2018, 08:53
Official
Dear Kgaitsewe
Thank you for the review.
We apologise for the delay and inconvenience caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
's updateReviewer Update
11 May 2018, 13:47Have not received feedback pls respond ASP
's update11 May 2018, 13:47
Reviewer Update
Have not received feedback pls respond ASP
Old Mutual's replyOfficial
16 May 2018, 11:21Dear Kgaitsewe
I have emailed you the proof of payment that was processed yesterday. This will reflect in your account within the next 2 working days.
I have given the feedback of the service experience to the manager concerned to ensure it does not happen again.
Kind regards
Belinda Hunt
Complaints Management
Best regards,
Old Mutual's reply16 May 2018, 11:21
Official
Dear Kgaitsewe
I have emailed you the proof of payment that was processed yesterday. This will reflect in your account within the next 2 working days.
I have given the feedback of the service experience to the manager concerned to ensure it does not happen again.
Kind regards
Belinda Hunt
Complaints Management
Best regards,