1 reviews | Active since Nov 2009
Withdrawal drom investment takes forever
Its just frustrating that your payouts takes very long. One has an urgent financial matter and they you take so long to pay. 15 days turnaround time that is just a frustration. I wish you could speed up things just like you do when one misses a policy payment, and you jump to send the sms.
Dear Thobeka
Thank you for the review.
We apologise for the frustration caused, we will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Dear Thobeka
Thank you for the review.
We apologise for the frustration caused, we will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Dear Thobeka
I confirm that your payment was processed earlier today and will reflect in your account within the next couple of working days.
I have sent you an email earlier as well.
Kind regards
Belinda Hunt
Complaints Management
Dear Thobeka
I confirm that your payment was processed earlier today and will reflect in your account within the next couple of working days.
I have sent you an email earlier as well.
Kind regards
Belinda Hunt
Complaints Management