Withdrawal Claim still not proceeded after countless follow ups on a daily

I don’t think even I understand how I feel about Old Mutual superfund I have never had to beg people to release my money like these people,after multiple attempts to get assistance with no luck,I made a review with Hello Peter on the 21 November.I did my own follow ups after that , promised and advised that EFT payment was done,should be paid in 3 days,on the last day which was Tuesday I followed up,I was told there was an error on their side however they will sort it out by 4h30 yesterday ,that was not done Today 15h00 I call and I’m advised that it a a large amount and will take 3 days,Old Mutual and your *********** agents,what will it take for my claim to be processed ,iv spend so much money calling and kept in the line for more than 45 minute’s without any help,Please process my claim.