1 reviews | Active since Apr 2018
With Old Mutual you must still pay for the deceased for 6 months
I had 2 policies with old Mutual for my granny. 1 policy was 10 months old, thus I claimed from the paid up one when my granny passed away.
The second policy kept on deducting 3 months after her death and old Mutual refuse to refund after submitting proof of deduction.
Old Mutual have a tendency to post on hello Peter, thank u for feedback a consultant will be in touch shortly. I have submitted several complaints, I was phoned once. The lady was going to phone me back after investigation and she never returned my call.
Old Mutual only make empty promises. I have currently funeral covers with them and pay monthly R820. I would rather advise people go to your bank and take out policies there.
Old Mutual is misleading, and lying to clients. They forever have a story to spin
So I take it when you guys say we are investigating the matter it solves the problem. Your communication is really bad.
I have contacted you, but there is no answer at all. You are in a complaints department, who is causing another complaint.
I will not stop until I get my refunds that are due to me.
I want my refund, i have submitted proof and all you needed. Now you guys are not talking to me
So I take it when you guys say we are investigating the matter it solves the problem. Your communication is really bad.
I have contacted you, but there is no answer at all. You are in a complaints department, who is causing another complaint.
I will not stop until I get my refunds that are due to me.
I want my refund, i have submitted proof and all you needed. Now you guys are not talking to me