MB
Melanie B
1 reviews | Active since Nov 2022
16 Nov 2022, 19:47
Wills
My mom in law did a will in Feb 2022. The advisor never send it off to be registered and now he no longer works for Old Mutual. At Cape Gate branch my husband was told he must get the advisor to send of the will. Why is this our problem if we did everything right as clients. I need urgent feedback I'm very upset
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Old Mutual's replyOfficial
16 Nov 2022, 19:49Dear Melanie
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply16 Nov 2022, 19:49
Official
Dear Melanie
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management