NM
Nomaswazi M
1 reviews | Active since Jan 2018
29 Jun 2022, 09:12
WHY HAVE YOU NOT DEDUCTED PREMIUMS
In May my funeral policy payment wasn't deducted, I called and spent over R100 trying to resolve this. The person I spoke to said the policy was active and I shouldn't worry the payment would go off this month. There's still no deduction. I've sent emails, tried calling to get assistance, I get transferred and end up getting disconnected
I WANT MY POLICY ACTIVATED TODAY! DEDUCT MY PREMIUM AND CALL ME
Helpful (0)
Replies (1)0
Replies (1)NM
Nomaswazi M's updateReviewer Update
29 Jun 2022, 11:38Thank you. I need this resolved soonest. I cannot be wasting money trying to call and not being assisted. The last person I spoke to last month said that the reason my payment didn't go through is because the premium has had annual increases. I don't know how that can stop premiums from deducting. But I will await your phone call. Not email please.
NM
Nomaswazi M's update29 Jun 2022, 11:38
Reviewer Update
Thank you. I need this resolved soonest. I cannot be wasting money trying to call and not being assisted. The last person I spoke to last month said that the reason my payment didn't go through is because the premium has had annual increases. I don't know how that can stop premiums from deducting. But I will await your phone call. Not email please.
