RB
Riaan B

1 reviews | Active since Mar 2009

28 Sept 2015, 07:23

Why are you *****ing from me?

I had an investment with you that I cancelled 3 months ago. Why are you still deducting the monthly installment?<br> <br> I see that there are more complaints like mine on Hellopeter.<br> <br> Is this now the new way Old Mutual do business? By *****ing money from people's accounts months after they stopped doing business with you? Or did Old Mutual just slipped into the same pathetic service delivery as the rest of the country?

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Replies (1)
Old Mutual
Old Mutual's reply28 Sept 2015, 07:26
Official
Hello riaanb,

I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.

Kind regards
Carol Olckers
Complaints Management