SN
SIZWE N

1 reviews | Active since Mar 2018

13 Jan 2020, 15:22

When does a Policy lapse?

I have a green light policy with Old Mutual and it happens I missed one payment, the next month they took twice the amount and I revers one premium due to my financial problems i have, and the following month they took the money and it lapse

0
Replies (2)
Old Mutual
Old Mutual's reply13 Jan 2020, 16:02
Official
Dear Sizwe Ngwenya

I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Carol OlckersOld Mutual Complaints Management

Best regards,

SN
SIZWE N's update12 Feb 2020, 14:42
Reviewer Update
Thanks, It was sorted and I have my green light policy back