TG
Thobeka G

1 reviews | Active since Jan 2020

15 Jan 2020, 11:55

When can I get my money ?

Old mutual has bad service. When they debit your account ,they debit on time but when you claim for your money they take more than their turn around time . I claimed money from my investment account in December. I went to the branch twice after my claim and still i haven't got my money . What am I supposed to do to get my money ?

0
Replies (1)
Old Mutual
Old Mutual's reply15 Jan 2020, 13:43
Official
Dear Thobeka Gingqishe
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen AanhuizenOld Mutual Complaints Management