AM
Andiswa M

1 reviews | Active since May 2021

18 Jan 2024, 14:22

WHAT THE HELL GUYS???

Right I just came home from one of the Old Mutual branches close by, it’s my 3rd time going there without help or any solution. I even asked them to give a phone to call the Call Centre but instead a phone was dropped on my ear as I was holding when the Agent said she’s looking into the case number on my profile.

WHERE DOES ONE GET HELP FROM YOU GUYS HONESTLY!!! All I want is for you guys to allocate the cash payments that I have been making into YOUR bank account for my policy and reinstate back to normal. I have opened the case with you on the 3rd of January already and TILL TODAY NO CLEAR FEEDBACK!! Instead I’m getting confusing SMSes which make no sense when I had sent you all the proof of payments to allocate

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Replies (1)
AM
Andiswa M's update19 Jan 2024, 08:59
Reviewer Update
Thank you Arthur,

I shall wait for your communication